Eloise H.’s Reviews of JustAnswer & more

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10/21/21

I came upon this site by accident as I googled ebay customer service and it popped up. I thought I was live chatting with ebay (not an ad) when they said they will connect me to expert for a refundable one dollar. I scanned my card and they charged me $46. The bank alerted me right away. Thank God.

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JustAnswer S. – JustAnswer Rep Over a year old

Hello Eloise,

Thank you for letting us know about this experience.

It sounds like you had navigated to our website by mistake when trying to reach out to Ebay. Ebay's customer support can be reached by navigating to their website's help page here: https://www.ebay.com/help/home

If you need to contact JustAnswer's Customer Care team, you can do so from our help page here: https://www.justanswer.com/help/contact-us

It sounds like you might have a billing issue that needs to be resolved. You can address any billing concerns from the Edit Membership page here: https://my-secure.justanswer.com/managepearlunlimited

Please let us know if you need any further assistance.

Regards,
JustAnswer Customer Care