Elodie B.

Absolutely shocked by the poor service from Braintree. Each communication with their support, accounting and risk team is a treasure hunt, where information is revealed piece by piece. Yet the entertainment doesn't last long, when you also realize that all the information which is given, is actually wrong, because the different departments dont speak to one another. While THEY seem to be doing a real good business with fraudulent transactions & chargebacks, they put small businesses at risk by freezing their accounts with absolutely no prior notification, telling you they will release funds, and an hour later telling you the contrary. Simply Outrageous.