WORST customer service ever. SHAME on you. BIG SHAME. This is the second time that we order a piece of furniture from you and never receive the item or any update from you until we call ten times and each time hold for like an hour until they find someone who can track it and even then the only answer is "it is in process"! And on top of that playing with our nerves and patience and just keep escalating the frustration! Big shipping fee for this bull$#*! service?! Had we not called to inquire about the item it would go unnoticed forever and you NEVER bother to do anything to compensate for all the trouble you make for your clients. NEVER SHOP AGAIN FROM YOU AND WILL TELL ALL FAMILY AND FRIENDS AROUND US ABOUT YOUR BAD SERVICE. YOU DON't worth the time and energy of anyone.