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Ellrn B.

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1 Review by Ellrn

MorningSave

  • MorningSave

“Trying to return an item returning a product”
5/2/19

Purchased an air fryer. When I received it was too heavy for me to lift. Never took it out of the box. Sent an email and Brandon responded to ask me if I used it and if it was in its original box. Answered him via email and never heard back from him. Sent two more emails and still no response. Yesterday sent an email to parent company "A Mediocre Company". Am waiting for a response from them.

MorningSave product 0
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Helpful  (1)
Thank you
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Jackie G. – MorningSave Rep

Hello Ellen,
I was able to locate your support case and found that you wrote in on 4/25, Brandon answered on 4/25 and then we did not hear back from you until 5/1. We replied to that message on 5/2 and sent you return information.

If you have any questions, we're happy to help. Feel free to reply to your support case and we'll get you sorted.

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