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Delivered an inferior item in place of what I ordered & believed I was receiving from the website. Although my order reflected correct item# with picture, tjmaxx sent entirely different color, style and quality suitcase. Disappointed by "bait & switch".
Tip for consumers:
The order verified 4 exact item remaining available after my purchase was confirmed. Therefore, there is not a plausible excuse for substituting an inferior, unordered, unapproved item.
Products used:
I will attempt to return. No customer service available today on their website
Ellin E.'s review of TJ Maxx earned 3 Very Helpful votes
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