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I purchased a tire here and did not realize buying a tire wouldn't be enough and there would be more costs and more days without a car from having to buy a wheel and get it installed. This was frustrating, but my main complaint comes from their customer service. I left my thoughts on a customer survey and received a very rude and condescending email back stating my problems were my own fault, when THEY are the ones who asked for my thoughts with the survey only to be met with the rudest response. I have since looked online and have found three other reviews stating the exact thing that they are which is: MISLEADING. There are so many aspects to how this website works and takes your money without describing the clear intentions or what product you are really getting. Disappointed
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We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out.