Managed to get my refund by calling their customer service helpline number ordered 2 XL tops; they are so small that will not fit a normal 9-year-old. Now to try figure out the policy to return and get a refund I searched for the customer service number and finally found one in google about their customer service number which is +1/845/481/1333 after calling that number one of their representative answered the call, he guided me some steps and after waiting for 20 mins I got my refund.at first I thought whether they will really help me or it's a scam but after I confirmed with my bank I was relaxed as I have really received my refund from them
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
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