Ellen F.

Horrible! Horrible! Horrible! - This website has provided me with the worst service ever. I bought a new screen for my PSP and when I got it, it didn't work so I tried e-mailing them on several occasions to tell them and after the 7th e-mail they finally contacted me saying all their products are verified to work but I made it clear what the problem was and that it didnt work and again no answer. So I e-mailed them once a week for 3 MONTHS to tell them I want my money back and finally they responded saying I couldn't return it and after fighting it another 4 MONTHS, they finally gave me a return address so I sent it back waited 2 MONTHS and still didn't get my money back so I e-mailed them to find out what's going on with my refund and their response after the 3rd e-mail was that the screen was returned damaged so they could not provide a refund. I went crazy letting them know that's why it was returned and so on and so forth. So I said OK since they are not giving me my money back return the screen to me and I will figure something out and they told me NO and they don't want anymore contact with me and that this matter is resolved.