- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
It has been very bad shopping experience with showpo. Most of the product wasn't in good quality and also doesn't matching with the online photos.
Don't choose for store credit, they won't allow refunds, even I have try to negotiate and to cover the postage cost.
I've bought and refunded 4 times, as the quality doesn't match the price. Their website doesn't have any worthwhile purchases! It's waste your money.
Do not recommend shopping with them. Save yourself the hassle of dealing with their customer service and the refund process.
Ella W.'s review of Showpo earned a Very Helpful vote
Ella hasn’t received any thanks yous.
Ella doesn’t have any fans yet.
Ella isn’t following anybody yet.
Empty.
Be careful, the size guide is misleading. The size guide says a US women's size 8 bust is 38...
Hi Ella,
Thank you for taking the time to leave your feedback!
We are sorry that you had an experience with us that left you feeling this way. We only ever want our customers to have the greatest experience shopping with us.
We truly do aim to be fair and considerate to all our customers and this is why we have instilled our transparent returns policy. We invite all our customers to read about our returns policy at the following links below:
https://www.showpo.com/returns-policy.html#store-credit-section
https://www.showpo.com/helpcentre/returns/360045548673.html?fdid=returns
As a part of our store policy, we allow customers to select their preferred refund option. Customers can be refunded in the way of store credit or receive the funds back to their original payment method.
If store credit is the refund method option chosen when submitting the return online, unfortunately, we are unable to reverse this.
We never want to disappoint our customers so we also communicate their refund selection within 2 separate emails. The first is when they receive their returns label and 2nd after we have processed the return.
If you have any further concerns or questions please reach out to our Customer Happiness Team at info@showpo.com - we are always more than happy to help.
We hope this clarifies our return process.
Kindest
Showpo