I have been using this company for about a year. You HAVE to skip by the 5th of the month otherwise you get charged 49.95. I have been saving my credits to use and finally got on the site to start shopping. Half of the items I had in "my outfits" were sold out in my size. M and L. I contacted customer support about this and they said to wait until the first of the month for the new outfits since the outfits are first come first serve! Ridiculous! So on the first I go back and I find two outfits that were some what decent and added them to my cart. One of them will not go into my cart so I decided on something else. Upon checking out neither one of my member credits were applied. I just called and asked for a refund and cancel my account. Horrible website. I would not recommend to ANYONE!
Hello Eliz,
We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!
Best,
Ivy