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They obviously do not read messages that are sent to them. I want my money back, because your company has failed to do as It said it was going to do. I. e. Sending me the correct things, in a timely matter(not 5 weeks when you pay for express) and for your customer service to ACCTUALLY READ THE EMAILS THAT ARE SENT TO THEM!
I thought the first time I ordered it was beginner's challenges, but after the 2nd, and final time I'm refusing to shop again with them. I just want my money back, and wish I could have had my guests enjoy what I was hoping to be the prettiest of invites for my shower. But instead I had to buy from another company, for twice the amount, and I'm now out what I paid from zazzle, not the stress I need before my wedding!
* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Elizabeth, We are sorry to hear of your experience and overall frustration it has caused.
This is not the type of service we want to be known for and truly apologize.
I will be reaching out to you regarding this inquiry, via email.
Please feel free to reply to my email.
Thank you for your patience,
Terri