Elizabeth T.

I have been selling with PAOM for about a year and a half now and have had a number of sales. At first they were great and paid my royalty payments accurately and on time. Over the last year though they have become extremely dodgy and it takes lots of emails back and forth for them to actually pay out the money they owe. At the end of July my last payment was due (before they changed to quarterly payments) and my money did not come through. After many emails back and forth, and many ignored emails, they still have not paid me. "Sharon" who is very abrupt over email told me my payments were on their way twice, and both times nothing ever came. Then weeks later I get weird emails from her asking for my email address connected with my Facebook account. Whatever that means, I don't know as they have paid me a number of times before. Since then, I have not heard anything back from her! I suddenly got an email from "Morgan" at the beginning of the week (after weeks of radio silence again) who was going through and closing cases, checking that I received my payment. I told them that I hadn't and they have still not given me any reply. It's exhausting.

It seems as though they do not respect the designers on their site at all. Their products are also very hit and miss (cotton t-shirt is great though) and sometimes shipping can take months without any reason why! They are great if something goes wrong and will replace your items but this does not make up for how unethical they have been in paying me the money I have earned through selling my designs in their shop.

As soon as I get my money. If ever. I will be closing my shop and never dealing with them again.