I bought, and paid the professional membership, for the old Smilebox desktop. When it was no longer supported, I upgraded to the online version and paid $50.94 in March of 2021 (for what I believed to be an annual account). I logged into today to use it and can't do anything but create, and my account is listed as 'Free Account". Of course, Smilebox no longer offers phone support, so I'm currently looking for an alternative. They had an amazing product, but it's suffered greatly with the online platform.