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Omg, if you need help processing a claim especially if you purchased an Asurion plan on any product complete it through the Chat. It's so much faster and very convenient. All your questions will be answered instantly. Be sure to first locate your Asurion plan ID number. I tried to process a claim over the phone, spent hours and got nowhere. I got online then went through the chat and received more help through the Chat. Thank you Carmelito for your time I appreciate you:-)
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