Elizabeth D.

I would give this place negative stars if I could. I placed an order, never received it, was given a "new" shipping date, never received it. Then, was told if I didn't receive my item by April 17 to contact them. So this morning, April 17, I click "contact support" and say I haven't received my item. Was told "We're sorry about that. Unfortunately, the refund window for this item closed on Apr 17,2019." So I click "escalate to Wish support" and get this message: "Although your request is beyond our refund policy, for this time, we're happy to make an exception and offer you Wish Store Credit (Wish Cash) equal to the purchase amount. It will be instantly available to use towards any purchase on Wish. Please view our policy to ensure you get your refund in the future". Well NO THANKS! I won't be spending any ""store credit" only to pay shipping on an item I may never receive! Will never order from this lousy company again.