Elizabeth B.

I ordered a bag from ModCloth for that cost almost $60. After gentle use for 1 year, the lining completely ripped out in multiple places, making the bag unusable. I contacted the company, and they offered me a 10% off coupon with free shipping. Not exactly what I call standing by their product. I called them, and they offered me 25% ($14 something dollars) store credit as a one time, extreme courtesy- not exactly what I call standing by your product. I ordered a dress, and the quality was very poor for that, too. I would not recommend anyone purchase from this company. Their quality is poor, and they do not stand by their products.