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This is poor quality, arrived with glue all over the front, cheaply made, uneven jewels and website says 3-5 business days for shipping and I had to email the company at week 3 to ask about the order and arrived a week later. Original payment order date was March 2nd. Arrived April 3rd. Horrible customer service. I spent $108 US dollars and the replied that they would give me a refund of $10. SERIOUSLY? Their return policy says I can return it but they do not let you.
Tip for consumers:
BUYER BEWARE Do not order from this company.
Products used:
Did not use, It was unusable, cheaply made with glue drips all over the front and arrived too late for competition. Seller offerd a $10 refund on a $108.90 purchase.
Elisabeth R.'s review of LightInTheBox earned 113 Very Helpful votes
“I agree with this so much. I am furious with my order.”
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So many of the items I've purchased fit and look quite different than the picture of said item....
I did not clearly read return policy found other amazing sites all of which give you at least 14...
This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction.
In order to help you, I had conducted new Ticket ID =23451883 in our ticket center and provide new solutions for your consideration. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply and let us know which solution you prefer to take. Thank you for your cooperation.