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I'm in the process with them for an LLC, it started 2 weeks ago and I paid for the two week package, the misspelled the business name it got fixed, then they send me an email I needed to contact them no explanation, more than 20 min on hold, they tell me the name might get rejected by the state we go forward, then they put my order on hold again because they had issues with my address, it was misspelled. Fine mistakes happen however everything was fixed by the 30 th of last month and then when I called to check on the order they told me they waited am extra 7 days to file it and I'm livid there was no need to wait that long. If I'd known this was going to happen I would have done the entire thing by myself. So now I have to wait two more weeks to see what's going on and can't start my business yet.
Elisabeta Q.'s review of LegalZoom earned 6 Very Helpful votes
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Hi Elisabeta, we're so sorry about your experience with LegalZoom. We are constantly striving to ensure the satisfaction of each customer and it seems we fell short of that goal in this situation. Please contact us so we can resolve the LLC issues for you. You can reach me at: help@legalzoom.com.