Eli K.

I sincerely warn the public NOT to buy furniture from Argos.
I bought a desk in good faith. It took me time to put together and as I initially did not detect any problem with it, I threw away the cumbersome packaging it had come with.

As I began to use it I found that there was a fault in its design as the edging of the desk was extremely sharp and would cut into my arms as I sat at the table.

Within a few days of purchase I called customer services to request a collection so that I may return it. Not only did the people I spoke to tell me that it could not be collected, but that I would not be able to return it as I had thrown away the box it came in.

I called 3 different numbers, customer services, complaints department and head office, only to discover that all these number directed me back to customer services, which is run by people who seem to only know how to say, sorry we cant help you!

I then wrote to head office, hoping to reach a manager and received an email from CUSTOMER SERVICES saying sorry we cant help you!

It has been extremely frustrating and also being unable to speak to anyone with authority has been very distressing!

Don't take the risk of dealing with Argos when something goes wrong! They are a blinking nightmare!