Elena R.

Shipped a laptop from malabon to san antonio sto tomas batangas. Been 3 days the status is still out for delivery but no one is coming to deliver nor calling about the parcel. Called customer service multiple times and didn't get any help from them. Same excuses.

Had to go to the warehouse to just pick it up and they said they didn't know where san antonio is that's why they couldn't deliver it. What a reason! Customer service said the delivery man will call once arrived at the location but the warehouse personnel told us they never call to deliver they just drop it! Fix your service!