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The original flight was canceled by airline. FareDepot offer replacement via Washington and we agree but the actual reservation shows connection in Chicago. They refuse to admit their mistake and now we have to spend more hours in flight. Very incompetent team. Spend hours to explain the situation and 14 emails. No help at all. Never to use again.
Elena N.'s review of FareDepot earned 2 Very Helpful votes
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I booked 4 flights to Greece i went back and for with one of the customer service reps regarding...
They never refunded for a ticket they were supposed to. Big time thives trying to scam people....
Elena N., we apologize for the inconvenience in your travel booking experience. According to our system regarding your fare that was cancelled by the airline. We reached out the personals responsible for reinstating the fare, unfortunately, they denied. We also sent an email explaining the situation and providing options for the change. We appreciate your understanding and feedback and we hope you give us another chance. You can call us at 866-860-2929 or email us at reservations@faredepot.com. Check out our 5-Star Reviews: http://bit.ly/2mMVHt7 Thank you, FareDepot Support.