I recently bought two tickets for me and my son to see GAURDIANS 2. After a family emergency we were not able to see the show. I contacted FANDANGO. Not only could I not get a refund but I couldn't even get them exchanged. The rep says because the show has passed there is nothing he can do. I will definitely buy tickets at the theatre from now on. At what point if any is the consumer protected? Never using FANDANGO again.