After being used to online platforms, without thinking much i ordered a cake through this. I ordered for 2pm to 6pm slot for my wife's birthday and waited till 9pm and i did not received it. So I informed them to cancel the order. Next day I got a message saying my order got delivered. When checked with customer care, they are saying they attempted a delivery at 10pm and failed so I lost my money or pay again Rs 200 for delivery. I tried multiple escalation but they are least bothered. If you are lucky you will get your product, else think money is gone.