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I ordered two dresses and a choker from them with the spend $75 and free two day shipping, they send an email that my items have been shipped. The next day I get an email for a store credit. One- the item should not be able to be ordered if you don't have it in stock. I emailed, I called, no response! I called one of their stores and they hung up! Worst customer service and they definitely lied about the two day shipping! NEVER AGAIN! STOLE MY MONEY! A PIECE OF $#*! PLACE LIKE THIS NEEDS TO BE SHUT DOWN!
Elaine J.'s review of Fashion Nova earned 2 Very Helpful votes
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Fashion Nova why are you doing this to people. If i had come to review section i would never had...
My last order was canceled due to the discrepancy between the shipping address and the billing...
We apologize for this unpleasant experience, we understand where you're coming from and thank you for addressing the issue. We value our loyal customers and would love to rectify this situation. Please email me at help@fashionnova.com