Elaina G.

I bought a pair of boots a month ago and one of the straps already broke off and I've only worn them 3 three times. Also I was charged $39.95 for no reason and it took me 3 days to get this refund because the lack of customer service. I sat on their hold line for 30 mins and never talked to a real person. The "live chat" with a consultant is a joke. It was an absolute nightmare trying to get that money refunded. This is a scam website and the person I talked with could barely speak English. Worst online site I've ever worked with. I would high suggest that you never buy anything from them or enter your credit or debit card information.