Returned two items. I was offered a percentage of the original payment and I could keep the items.
Why would I do that? That would be the items in the bin and I would have to re-order to get some of my money back. No Way!
So I returned said items and over 2 weeks later still waiting for my money back.
Fortunately, I have the time and patience to make sure I get my cash back but beware! It is hard work to return goods and get a refund.