My phone hasn't worked properly since I bought it I took it back to the shop in Braintree after one week they said it was strange that the screen would not stay off. This was causing the battery to not last a full day. I thought they would replace the phone but they told me they would send it away and it could take a week to four weeks to repair. This I found unbelievably bad for the reason I had only had it a week and it had not worked properly from the day I bought it.