Eileen O.

I called to cancel the cat litter subscription. When I told her that our cat had passed away…. The person I talked to was very nice and empathetic. Then, a few days later, I received a bouquet of fresh flowers in the mail from them! This seems above and beyond kind.

I'm in the middle of this online course. If you're not good with computers, it's not a user-friendly course. When I mentioned it to them, I got a patronizing and almost snarky response. I paid extra to be able to ask questions, but I'm turned off by their attitude. I'm sorry I signed up for this.