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I bought a very basic electronic product from banggood, it took a very long time to arrive, once it arrived, it didn't work.
I wanted to call them & there is no 800 customer support number.
I emailed them & there is no reply/customer support.
Next, I will reverse charges through Visa and no more shopping banggood.com
Tip for consumers:
Best to stay away, they talk much and do very little. No value here.
E H.'s review of Banggood earned 5 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear E H,
We are deeply sorry for bringing you an unhappy shopping experience. When you have any problem about your order, you can click us to contact us: http://www.banggood.com/Contact-Us_hi111.We should reply you within 48h. Could yyou please tell us your order number or any other information to search for the details.If what you said is true, we will take some action to punish this completely irresponsible attitude and make some compensation to you.We promise that we will stand in the customer's position and give you a reasonable solution.
Hope you can reply us soon.
Best regards,
Banggood Team
We are deeply sorry for bringing you an unhappy shopping experience. When you have any problem about your order, you can click us to contact us: http://www.banggood.com/Contact-Us_hi111.We should reply you within 48h. Could you please tell us your order number or any other information to search for the details.If what you said is true, we will take some action to punish this completely irresponsible attitude and make some compensation to you.We promise that we will stand in the customer's position and give you a reasonable solution.
Hope you can reply us soon.
Best regards,
Banggood Team