I also had a problem with this company. I'm from Los Angeles and try to book a flight to Colorado and I noticed the flights were cheaper with ebookers although it never stated that the price was in British pounds. It should give some type of breakdown for their customers. My ticket actually cost over $200 more then what was advertised. I was also hit with some kind of $17.26 international purchase transaction fee. These charges totally screwed me. It put my bank account in defict. I was then hit with a overdraft charge and now in bad standing with my bank. When I tryed to call the long distance number it was disconnected. On line the only info I could get was there are no refunds! I noticed there are no 1800 numbers. They make it impossible to contact a real person for US clients. I will never buy tickets on here again and will boycott this company.