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Ee L.

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1 Review by Ee

Shapeways

  • Shapeways

“Extra $433 charge”
4/13/21

Asked to cancel order minutes after I placed it.
Customer service rep. Responded by asking if I was sure I wanted to cancel it. After 5 emails back and forth they had waited so long the order went into production then they refused to cancel it

Tip for consumers:
Avoid

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  • Comments (0)
  • 8K Views
Helpful  (2)
Thank you
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Steve W. – Shapeways Rep

Hello Redak,
We apologize for the mixup and we are sorry for what you experienced. We have reviewed this complaint and will be refunding your order ASAP! If you have any additional questions, please feel free to reach out to VIP@shapeways.com and we will answer you promptly.
Best,
Steve Weart

Ee Has Earned 2 Votes

Ee L.'s review of Shapeways earned 2 Very Helpful votes

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