I ordered a writing desk which was delivered a week ago (oct 2016). The delivery date I given was wrong and I received no warning as to it arrival. It was fornunate I was in. The item was in a very flimsey cardboad box that had tears and holes in it. I took a video as evidence. On opening up the box i saw that the desk was not protected in any way by its internal packaging. There was no polystyrene or any other similar material to cushion the desk and as such it the desk had been scratched and broken on several places. I called and was given a refund however the same company and product continue to be on sale which suggests that wayfair dont have a careful selection process of the products they sell or how they are packaged and delivered and therefore I can't trust them for any further purchases.