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On two separate transactions Mercari refused their shipping guarantee after packages were damaged by carriers. They give their canned response that the item was insufficiently packed which was not true. What good is their guarantee if it is never used. Beware-do not trust their guarantees.
Tip for consumers:
Beware that Mercari does not live up to it guarantees.
Products used:
Mercari is a selling platform.
Edwina S.'s review of Mercari earned a Very Helpful vote
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I am appalled. I should've looked at customer service reviews before I put my order in so many...
