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EDWARD O.

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1 Review by EDWARD

GlassesUSA

  • GlassesUSA

“Not on time as promised and looked beat up”
4/28/24
Verified purchase
• Updated review

So first of all I paid for the expedited 3 to 5 day shipping that I paid extra for and it was triple that time. It also came in a beat up Oakley box. I was scared to open it, but lo and behold they looked OK disappointed didn't get it quicker

Reason I chose this business:

Convenience

  • Comments (0)
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Helpful  (0)
Thank you
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James S. – GlassesUSA Rep

Hi Edward,

We’re sorry to hear that you experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. Once the order has left our facilities, we rely on the courier service for all additional details on the status of your shipment. However, if any delay, error, or incident occurs, we will do everything we can to resolve it and get your order to you as soon as possible.

Thank you for bringing this issue to our attention. We are always looking for ways to improve our service and your feedback is an invaluable part of the process.

Yours truly,
GlassesUSA.com

“Easy as pie”
4/18/24
Verified site experience
• Previous review
Reason I chose this business:

Needed glasses and have had good experience

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