I just received assistance with returning multiple items because I ordered the wrong size.
The website did not provide me any help with understanding how to return anything, but after I found a phone number, I called and spoke to a very kind and helpful representative. She provided clear steps to follow and what to do to return all the needed items.
She even informed me how long to wait before reordering with the same items with the correct sizes and receive the same discounts from the first order.
I would recommend her for any position dealing with the public. She listened to my issue and walked me through all of the steps.
I did not get her name, but I want to think her. If more than 5 stars were possible, I would give them to her.