Eduardo S.

Dresslily is a scam!

I've made a order of two products in Oct 01,2019 04:05:45 AM

Supposedly they were sent in two packages, the first in October 6,2019 11:18:35 and the second in October 17,2019 09:25:33. If the order was made at the same time, why the 10 day difference to sent a item? Notice that I've received the the first package before Halloween, but for the second package they ask me to wait till the 16th of December.

They gave me a tracking number that I can follow online, and yet the post office in my country clearly tells me that that code does not exist in their database, in fact they compliment with the information on the website, and say that if it was received in Portugal, it would have a smaller code began with RT or RV.

When I call them out explaining that the package was never received, the information I have is that I have to wait while they keep stalling for time. Can somebody explain how can a order take two months to be delivered?

Again when they were faced with the situation at hand, instead of assuming that something probably went wrong on their side, they immediately direct me to your terms and conditions where they claimed they won't take responsibility if I didn't bought any kind of insurance.

I already considered the money I paid as lost funds, but I'm warning you DO NOT TRUST DRESSLILY!

Today is the 18th of December and still nothing. Don't get fooled like I was.