Edmund H.

I ordered from 1Outlets on the 13th of May and received an email of confirmation on the following day. According to the email, the item was to be shipped out latest by 8th of June and so I waited. After almost a month, the delivery status remained unchanged at pending order, I thus wrote in to inquire about the item. The reply was that the merchant was unable to deliver and I was given 2 options: 1) To have the item shipped from another merchant 2) To get a refund.
Had this happened with another company, I might still give them a chance. However, the experience of other customers before me doesn't inspire confidence (with their refund or shipment never materializing or only does so after an agonizingly long time). In the end, I asked for a refund and were promised to be refunded after 10-30 working days but I wouldn't get my hopes up.

I strongly advise all potential customers to steer clear of this company.

Edmund Hang
Ticket #*******: Order #*******