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Edlira t.

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1 Review by Edlira

GUESS Factory

  • GUESS Factory

“Broken bracelet - it ruined a birthday gift/refund claimed”
8/8/17

I had a bad experience with a bracelet that i ordered online which it came damaged. I was planning to give the bracelet as a gift on the day that was delivered, but guess what: it came broken. I had to spent a lot of time running to buy another gift and was late for the birthday party.The customer service replied after 3 days. Very unpleasant experience!
Update: After i shared my experience with the guess factory customer service they refund me for the broken bracelet.

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