Ed J.

Two experiences with Living Social: with the first, the phone number for the participating vendor was simply not in service. After several calls, I gave up and received a refund from Living Social. The second was more recent: I purchased a voucher in January that is valid for one year. I planned on using it over the summer. After many calls to the participating vendor in June and July, leaving messages with an answering service and not receiving any reply, I gave up and am now trying to get a refund from Living Social.

Issue #1: full refunds are only given within seven days of a purchase
Issue #2: current refunds are in the Living Social currency... meaning I have to try again with another participating vendor
Issue #3: While I paid $98 in January, I am only entitled to $84 of Living Social currency.

Don't try to call Living Social unless you have a long time to wait on hold. I called twice and was on hold for half an hour both times. When I asked for their address, the first representative hung up on me. The second rep was nicer, but would not help with a refund.

I've written an email to their CEO... waiting for a reply.

NOT WORTH THE EFFORT TO SAVE A FEW DOLLARS.