So I will start off by saying when I first read all of these reviews I was SCARED to say the least and definitely uncomfortable. But I needed a PC part that was ONLY sold in amazon Canada. And I googled 100s of services that only forwarded stuff from the United States to any other country but not vice versa. Anyway, I through all my chips on the table and hoped for the best, deposited my money, and waited. The minute my package was delivered I received an email and the next day the item was paid for and shipped out! After a few more days it arrived at my home address. I'm not sure if there was any change in management in this site but I personally think it's great and would recommend it to anyone. Please do not be discouraged by these reviews and no I'm not getting paid or any endorsement off this. And I NEVER do reviews but I thought I had to share my experience and give some props to a business with iffy reviews! 10/10 would do again.