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E C.

Contributor Level

Total Points
80

1 Review by E

  • Campers Inn RV

4/2/24

I purchased a one year old travel trailer from Campers Inn Jax 3 weeks ago and paid $995 for their "Peace of Mind Package" which is basically dealers prep. After arriving home the next day, I discovered that none of the tanks had been cleaned and flushed. The black water and grey water tanks were about 1/2 full from the previous owner. No telling how long the camper was sitting on the lot? I live several hours from this dealership and ended up cleaning, flushing, and sanitizing these tanks myself at home. Nasty job. I called the dealership numerous times and left messages for the Sales Manager and the Service Manager to call me. I also wrote them an email. Only the salesman has reached out to me and he said that he would have one of the managers call. Well NO ONE has bothered to try to resolve this issue. Very poor customer service!

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