em m.

Absolute scam. My 3 in 4 experiences were awful. Will never ever use this platform again. I talked to other ppl and they shared equally awful stories. Customer service is crap, super slow plus wants you to accept hyper expensive calls from US. You need to report stuff immediately which I had to learn but even if you do so they won't help you. Each time I used their services I paid more than I would pay using booking or even expensive hotels. I used it usually where I couldnt find any other place. Owners charge you more than hotels, dont provide proper sleeping conditions, allow other ppl in your bathroom etc and claim you should appreciate their hospitality (!). I will use booking next time.