I ordered twelve office chairs and many more articles. Altogether I bought items exceeding net worth 11.000. I am especially disappointed of the service provided by EAMSI.
EAMSI delivered one broken chair. Another ordered and paid article (Steel Modular Furniture net worth 900) was not delivered at all. Furthermore, they delivered a wrong article. I did not get any PDF of the assembly instructions.
I paid an extra fee for special delivery to the 5th floor. The delivery could not be managed and I did not get any extra fee back.
The International Sales Manager was confronted for more than ten times. I always got a confirmation about a refund, but I never got any compensation. In fact, that´s a fraud, whereas after the payment no more service was provided.
There was literally no cooperation by EAMSI after the money arrived at their bank.
In total I am extremely angry and frustrated about my order. I am obliged to take legal action.