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Totally unacceptable. They never provided a sample to reject, claim work that wasn't done, and then refuse to make it right. I ordered a business card from them, the "final" that they provided made it look like I sold clown shoes, not professional wildlife pictures.
Tip for consumers:
Responses were arrogant, not customer-centric.
Products used:
Had a logo made, no problem. Had a business card made, big problem.
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