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D W.

Contributor Level

Total Points
80

1 Review by D

  • Priceline

5/17/17

I booked a hotel through one of Pricelines subsidiaries, Kayak which is owned by Priceline. Kayak allows affiliates on their website to book through and Amoma.com is one of them and is based in Switzerland. Upon submitting my card number to pay for the hotel stay, I received an email stating my booking request was declined. My booking being declined was not the problem. The problem is they authorize a hold for the amount to your bank and won't release the hold for 30-45 days. This prevents you from accessing that money. I called my bank and they said the merchant, Amoma.com has to release the hold but I have gotten nothing but a run around from them. I will never book through Priceline, Kayak or Amoma ever again! I am still waiting on my money! I didn't get a hotel through them and I haven't gotten my money back. You've fooled me once but never again. Shameful how you take advantage of people's hard earned money.

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