I ordered a sim kit from them, they sent 2. I checked my bank account and saw that I had been charged for 2. I attempted to setup one of the sims, thinking the second was an error that could easily be resolved. When I went to the website to activate the first sim, I entered the information, it said the sim was activated then sent e back to activate the sim. I attempted to call their 24 hour customer service... it was closed. I attempted to create a support ticket, they sent an email thanking me and telling me the ticket was closed ther had been no action taken. I sent created another support ticket... same result. SCAM. I have 2 sims and neither can make calls or texts and no support for assistance or a refund. DO NOT USE THEM.