Thumbnail of user duncann11

Duncan N.

Contributor Level

Total Points
82

1 Review by Duncan

  • CanvasDiscount

1/16/20

I think the folks at CanvasDiscount/BestCanvas spend more time putting up fake positive reviews than they do working on canvases. No quality control whatsoever--- no customer care--- once they get your money, you are no longer of value to them. I've placed a few orders now in the last several months and I've had a number of problems including: bad prints (misalignment's, poor faded color, ink blemishes, loosely wrapped canvases), false promises for reprints, no responses to e-mails-- I've been hung up on when calling customer service, I've been hung up after being on hold, I've had 10 e-mails go unanswered within two months--- basically I've been scammed out of $1,000.
These guys used to be good-- I used them a number of times last year and had good experiences. They now ship from Germany(?) even though they are a Florida-based company. Yeah, sure they are. New ownership? They used to ship their canvases with foam padding, tightly packed with care and strong wooden frames-- now they ship in unprotected shrinkwrap, loosely in a box with no padding and their wood frames are flimsy, light and the lowest quality of wood you can imagine. Please watch out for these guys. CanvasDiscount--- you really have to shape up-- or just close your doors. This scam-show is sickening.

Thumbnail of user bestc3
Canvas D. – CanvasDiscount Rep

Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasdiscount.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasDiscount Team

Duncan Has Earned 2 Votes

Duncan N.'s review of CanvasDiscount earned 2 Very Helpful votes

Duncan hasn’t received any thanks yous.

Duncan doesn’t have any fans yet.

Duncan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user danikipp
4/5/24

Super low quality company that doesn't stand behind their products! Prints were super grainy and...

Thumbnail of user pattyf68
2/14/23

My canvas came out blurry and incorrectly cropped. I believe the cropping issue was because I was...