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I ordered few clothes online and it took 25 days for francesca to ship them to me (when the delivery time was mentioned to be 5-7 business days). After all umpteen number of times on the customer care n specifically asking them to cancel my order- then still end up sending it on my doorstep.
After I returned the order it's been now 15 days that I haven't received my refund. The customer service takes ages to connect n when it finally gets connected the representatives act rude n are completely unhelpful.
Too $#*!ing disappointed with the brand.
D S.'s review of francesca's earned 3 Very Helpful votes
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