DrNandadeep C.

Worst rooms were given in name of 2 star hotels...

I had booked tour for my senior parents for kolkatta, Bhuvneshwar and Puri by Ritual Tours by executive Premlata who assured me on phone regarding good guide and good services.

Tour started with a telgu person as guide and driver in kolkatta who came for pickup at airport who was not able to speak Hindi or any language which my parents can understand.

Same was informed to executive of ritual tour and driver was changed but on another day with same Kannada/ Bengali person who dint knew roads, like he was new to kolkatta.
To show a single place he consumed approx 4 to 5 hours as he dint knew the road and he was again and again asking for roads and moving further, while my dad and mom realized that science city was hardly on 15 to 20 mins distance from their hotel when they enquired later. This even caused lot of stress and time wastage to my parents. Parents were taken for sightseeing at 10.30 am and left to hotel at 3 pm in evng. That driver dint showed 6 places from iternary which was assured by Ritual tours.
I Told this to ritual manager but he was saying like u should have left the car if u were not comfortable.
That idiot Guy dont want to consider his fault at all.
These ritual tour people are just mid agents of people like us and local tour.
I will never recommend any1 with this tour.