Driver S.

Friday the 3rd and Sunday the 5th the drivers app server crashed at 5pm local time PST. As a driver I could not log in for just about 2 hours each day though orders were still trying to be assigned. Finally was able to take orders but they were all hours old and very late. Would have been nice to get out some communication to the drivers, restaurants and people ordering food. Shut down the ordering if you can't get drivers assigned. Most of the restaurants I went to Saturday had no idea what happened and had to throw out a lot of food. Keep everyone in the loop? 95% of the time I'm happy but the last 2 out of 3 days have been just the worst and there was an extra promotion going on too for drivers during the exact time of the crash. GH never admits when there are app issues on either side and leaves the drivers on hold forever to get someone who cannot help on the line. Also when you call in, your phone data turns off so you miss offers while waiting on hold too. I love that one. Again the issues this weekend was not the drivers or restaurants but on GH them self.